Night Manager / Ночной менеджер отеля международной сети

Ibis

Москва Ленинградский, Чукотский Автономный Округ
85 800 руб. в месяц
Постоянная работа
Полная занятость

16 д. назад

Your duties will include:Organization and control operational hotel work of all departments at night time in accordance with brand standards * To work closely with and inform the Front Office Manager of any unusual activities that occur daily

Assist the Front Office Manager in supervising, organizing, directing and coordinating the staff and activities of the Front Office
Do a daily inspection and control to all Front Office section at least 60% of the time; ensure that Front Office Employees perform their daily duties according to required standards
To provide a friendly welcome and high-quality service over the phone and on the guests arrival to the hotel.
To find suitable solutions to meet customers needs depending on the possibilities available at the hotel.
To carryout all necessary operations when guests arrive and depart (check-in/ check-out)
Respond to a wide range of guest requests and promote hotel facilities
Manage invoicing payments and cash operations during the night shift
Check the “room report” and keep housekeeping informed of any modifications

What profile are we looking for?

High education
Experience in FO department – not less than 2 years
High level of written, and speaking English&Russian; other languages would be a plus
Knowledge of specialized hotel programs (OPERA)
Guest & Sales oriented and service minded
Ability to listen and anticipate
Diplomacy and self-control
Well organised
Smile!

We offer:

Stable work in accordance with Russian Labor Code in an international company;
Free meals in hotel cafeteria;
Medical insurance;
Quarterly bonus based on results;
Opportunities for professional and career growth;
Loyalty Program for employees «ALL Heartists», which offers discounts on accommodation in hotels and group services (car-rental service, restaurants, SPA- centers, etc.).
"Best employee" nomination

Hotel Ibis Moscow Dynamo offers 317 rooms, 5 conference halls from 33 to 67 m2-, one restaurant with 180 seats, bar, free wifi and 24/7 service.Are you someone who thinks work and passion go hand in hand?Do you prefer it when no two days are the same?Do you really love meeting people and dealing with them?Are you eager to learn and want to get ahead quickly?Then come on in, you've knocked on the right door.
Like you, each of our brand has its own special personality.So, go for it!Within the ibis brand, you can count on it!Become a professional in the hotel industry=Become a Service Pro!Join us, and get much more than just a job!

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